Alex Chai – Assam Tea Genie India

Fast Shipping with Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL and other leading international carriers, we are able to offer a variety shipping options. Our warehouse staff are highly trained to pack your goods exactly as per the specifications we offer. Your products will go through an exhaustive inspection and properly secured before they are shipped. Each day, we ship to thousands of customers in many countries. This demonstrates our dedication to becoming the largest online retailer on the planet. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders with more than one product are assigned a specific processing time dependent on the particular item.

Before shipment, all ordered products will be thoroughly inspected. The majority of orders will be shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

The stock is dynamic and we do not fully manage it because multiple stakeholders are involved, including our warehouse and factory. The actual stock levels can fluctuate at any moment. It is possible that your order may be out of stock after the order has been placed.

Our policy is for 30 days. If you have passed 30 days without a trace since the purchase and we are unable to offer an exchange or refund.

Your item must be in its original packaging and not be used. It must also be returned in its original packaging.